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My Money Matters logo
My Money Matters logo
A lady working on laptop fro homescroling hrough information on awebit


Accessibility statement for

This accessibility statement applies to the My Money Matters website and forms for our core services. 

We want as many people as possible to be able to use this website. For example, you should be able to: 


  • In full screen mode you can zoom up to 200% without the text spilling off the screen 

  • navigate the website using just a keyboard 

  • navigate the site on a mobile phone or tablet 

  • resize text and adjust line, letter and word spacing 

  • listen to most of the website using a screen reader 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, or easy read, please email and we will consider your request and get back to you in 10 working days

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact  

Compliance status 

This website is compliant with the Web Content Accessibility Guidelines version 2.2AA standard where applicable.

What we’re doing to improve accessibility 

We have an accessibility working group that explores options to improve accessibility, including: 


  • engaging with third-party providers to ensure the platforms we use are accessible 

  • training everyone that publishes to the web in creating accessible content 

  • providing guidance to services on creating accessible multimedia content 

Preparation of this accessibility statement 

This statement was prepared on 2 February 2024. 

This website was last tested on 2 February 2024. 

The testing was carried out on the domain. 

Testing was completed against criteria and categories of WCAG 2.2AA. 

Testing was carried out on all pages of the website. 

Pages tested covered all types of function in use including images, input controls, pdf documents, forms and video. 

The testing was carried out by our web development team. The experience of these teams covers web development, UI design, assistive methods, validation and testing, WCAG 2.2AA techniques and web accessibility across device. 

The testing was carried out using the following methods:

- Wix website checker, colour contrast app and Colourbind simulator app.

- Automated tools (WAVE)

- We scan and test using Chrome’s Developer Tool Lighthouse, Deque and DevTools axe-core for accessibility and best practise reports 

- The site is fully responsive, all images are alt tagged, and colour contrast checked includes manual walkthroughs, subject testing and utilisation of screen readers. 

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