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My Money Matters logo
My Money Matters logo
Hand drawn image of a call handler


Need a hand? You can contact us via our friendly Customer Support team who’ll answer any questions or queries you might have.

As well as hassle-free administration, our Customer Support team is on hand to help.


You can contact the My Money Matters Customer Support team by:

Stats that we are proud of...


Average time to solve


Average chat wait time


Average call wait time


Tickets completed in SLA


Satisfaction score


Daily tickets solved

Don't just take our word for it

"Speed of response was very quick. Advice was to the point which I liked"

L Jeffrey, Edinburgh Napier University

"The team guided us through every step of the implementation process and provided us with support and guidance. They continue to support us and our employees with any queries we may have. They were very professional, and nothing was too much trouble."

Tracey, Cardiff Council

"Thank you very much for your assistance, I was very happy with the service I received."

B Mistry, West Yorkshire Police

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