Support
Need a hand? You can contact us via our friendly Customer Support team who’ll answer any questions or queries you might have.
Stats that we are proud of...
2hrs
Average time to solve
34s
Average chat wait time
34s
Average call wait time
96%
Tickets completed in SLA
91%
Satisfaction score
91%
Daily tickets solved
Don't just take our word for it
"Speed of response was very quick. Advice was to the point which I liked"
L Jeffrey, Edinburgh Napier University
"The team guided us through every step of the implementation process and provided us with support and guidance. They continue to support us and our employees with any queries we may have. They were very professional, and nothing was too much trouble."
Tracey, Cardiff Council
"Thank you very much for your assistance, I was very happy with the service I received."
B Mistry, West Yorkshire Police